General Information - Booking Conditions - Booking Procedure
Bookings are made and accepted only on the following conditions:
Steppes Farm accepts no responsibility for personal injury to Guests and/or his/her invitees (jointly known as ‘the Holidaymakers’), or loss of or damage to their property, or for other matters over which Steppes Farm have no control.
This Agreement is made on the basis that the property is to be occupied by the holidaymakers for a holiday as mentioned in the Housing Act 1988 Schedule 1 Paragraph 9 and the Holidaymakers acknowledge that the tenancy granted by this agreement is not an assured tenancy and that no statutory periodic tenancy will arise when it ends.
Bookings cannot be accepted from persons under 18 years of age. Group bookings of single sex parties are not allowed unless special arrangements are made. Safety deposits may be required.
Any pets you intend to take with you should be checked and authorised.
A deposit of 1/3rd of the cost of the holiday (‘deposit’) must accompany the booking request. The deposit is non-refundable unless we are unable to accept the booking.
No bookings are valid until confirmed by Steppes Farm.
Once a booking is confirmed, the Guest is responsible for the balance of the cost of the holiday. This shall be paid not later than 49 days before the booking is due to commence.
Steppes Farm reserve the right to re-let any holiday where any monies due are more than 14 days in arrears. However if Steppes Farm are unable to re-let the holiday the Guest will remain liable for the outstanding balance of the cost of the holiday and the deposit.
In the event of the accommodation becoming unavailable (e.g. through fire or illness etc.), Steppes Farm will refund all monies paid or a proportion in the case of curtailment.
A guest requiring a booking to be altered once the booking has been confirmed will be charged £20.00.
The Holidaymakers shall keep the property and all furniture, fixtures, fittings and effects in or on the property in the same state of repair as at the commencement of the holiday and shall leave the property in the same state of cleanliness and general order in which it was found.