Enjoy England Gold AwardFive Star Self Catering
  Steppes Farm Holiday Cottages
Tel: 01840 212214
 
 

General Information - Booking Conditions - Booking Procedure

For Those Without Cars

Our properties are in an area which is not served by a good bus service.

Arriving and Departing

In order for your accommodation to be properly prepared it is important you do not arrive before 4 pm and that you depart by 10 am on the day of your arrival/departure.

Two-Week Holidays

For guests who wish to book a two-week or more holiday in Goose Cottage a £100.00 cleaning/breakage deposit will be required. This charge will not apply to our regular/previous guests.

Spa Facilities

The hot tub and sauna facilities are shared between our 3 cottages. We operate a diary system which is kept in our Information centre - you just pop down the time you wish to use the facilities and this ensures your private use.

Pets

Due to our high standards it is unfortunately not possible for us to have your dogs inside our Cottages. However we are more than happy to have 1 dog by arrangement to stay in our kennel. Our kennel has an indoor sleeping section plus a good sized outdoor run and is close to all Cottages. Of course your dog can be with you in the gardens and grounds, provided he/she is leashed. Charges are £20.00 per dog and should heating be required within the kennel, an additional charge will be made - depending on usage.

 

Linen, Towels

Bed linen is included in all of our properties however bed linen is NOT provided for cots. Towels are available as per the property description. Towels are not to be removed from the property.

Baby Equipment

We have cots, highchairs and baby baths available free of charge. Cot bedding is not provided.

Heating

Please note that should guests request full heating 24 hours per day, everyday, a surcharge will be payable at the time of request. As will also apply should guests require full heating during the warmer months.

For the coal stoves - the first full coal scuttle and firelighters are provided free. This, under normal usage, will be sufficient for one week. Refills will be subjected to a charge.

Please, no smoking in any of our properties.

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